FAQ's
What type of products do you sell?
All products at Lume Studio are digital downloads. No physical items will be shipped.
When will I receive my file?
You will receive your file instantly after completing your purchase. There is no waiting time.
How do I download my files?
After your purchase, you will be provided with a download link. Simply click the link to access and save your files.
Can I edit the design?
Yes, most of our templates are fully editable. You can easily customize text and details using the recommended platform mentioned in the product description.
Do I need design experience?
No, our templates are designed to be beginner-friendly. You can edit them بسهولة (easily) without any prior design skills.
Can I print the design?
Yes, you can print your design at home or through a professional printing service.
Can I share the design digitally?
Yes, you can share your invitations or cards via WhatsApp, email, or social media.
Do you offer refunds?
Due to the nature of digital products, all sales are final. Please review product details carefully before purchasing.
What if I have trouble downloading my file?
If you experience any issues accessing or downloading your file, please contact us and we will assist you as soon as possible.
Can I share or resell the design?
No, all designs are for personal use only. You may not resell, share, or distribute the files.
Can I use the design multiple times?
Yes, you can reuse the design for your personal use unless stated otherwise in the product description.
How can I contact you?
If you have any questions or need assistance, you can contact us at:
lumestudio.est@gmail.com
Thank you for choosing Lume Studio